Delivering results. One client at a time.
PeopleLink has worked with many different clients in many different industries over the years. The case studies presented are examples of some results we have enabled clients to achieve.
Enhancing organizational success
Business Needs:
A client wanted to develop an HR strategic plan that would support the organizational strategic plan.
PeopleLink Approach:
We surveyed the workforce through interviews and focus groups to understand the perceptions about existing HR services, determine the HR priorities and identify gaps in service provisions.
Results:
Our report identified some significant HR service gaps and recommended a shift towards strategic HR service delivery.
Reducing turnover
Business Needs:
An entrepreneurial sales organization wanted support in addressing high levels of turnover in their inside sales positions.
PeopleLink Approach:
We interviewed inside and external sales staff to gain their perspectives, and understand the reasons for the turnover. We recommended that the client re-structure the inside sales positions to allow more effective recruitment, orientation, training and career development.
Results:
Working with a cross functional team of managers and staff, we developed a new job hierarchy, restructured job responsibilities, and defined a new career path for inside sales workers, resulting in the significant reduction of turnover in these positions.
Rewarding the executive team
Business Needs:
A heavy industry manufacturer wanted to ensure that its executive compensation was in line with market levels.
PeopleLink Approach:
We conducted a custom market compensation survey of all positions on the executive team.
Results:
In an industry that guarded information very closely, we were able to gather sufficient market compensation data to allow the client to effectively adjust its executive compensation packages in line with market levels.
Supporting Organizational Mergers
Business Needs:
A client needed support in identifying the major HR concerns arising out of a potential merger with another organization.
PeopleLink Approach:
We conducted a climate survey by interviewing a selection of staff to gain their perspectives and understand their concerns. We also analyzed the cultures of both organizations to determine the major pre- and post-merger HR issues that might arise.
Results:
In a sensitive environment where employees were concerned about confidentiality, we were able to gather valuable intelligence, that the senior management team would have been unable to gather, without identifying sources. We also identified significant merger-related risks as well as strategies to successfully retain key staff through the merger.